Terms & Conditions

Updated October 20, 2025

Terms of Use

READ CAREFULLY BEFORE ACCESSING OR USING THIS WEBSITE

The owner (“we,” “our,” “us,” “Company”) maintains this website (“Website”) for informational purposes and to provide subscription access to gather travel information, determine the availability of travel-related goods and services as provided by our trusted Vendors, make legitimate reservations, and for no other purpose. Please read this agreement carefully before using the Website. Any person who uses or makes decisions based on information contained in this Website (“you,” “your,” “User”, “Consumer”) does so at their own risk. Access to this Website is subject to the terms and conditions set forth below (“Terms of Use”) including, without limitation, the Disclaimer – No Warranties and Privacy Policy sections. By accessing, using, or obtaining any content, products, or services through this Website and/or through other means provided by the Company, you agree that these terms shall apply to all such transactions. If you do not agree to comply with these Terms of Use, please do not use the Website. The Company reserves the right to make changes in the programs, policies, products and services described on this Website at any time without prior notice. We reserve the right at any time, at our sole discretion, to change or otherwise modify the Terms of Use without prior notice. If you do not agree with any change or modification to these Terms of Use, then you should stop using the Website. Your continued use of the Website will signify your acceptance of any change to the Terms of Use. By accessing this Website, you agree to hold the Company and its affiliates harmless against any claims for damages arising from any decisions that you make based on such information (see Disclaimer – No Warranties). The following terms apply if applicable to the transaction, if any, that you enter into with the Company. This Website provides you information and subscription access to gather travel information, determine the availability of travel-related goods and services, make legitimate reservations, and for no other purpose.

AGREEMENT TERMS

The Terms of Use on this page apply to anyone who visits or uses the website. In addition, Members agree via the Membership Enrollment to these Terms of Use, the Privacy Policy, and the Terms and Conditions and any other documents referred to in the Membership Enrollment and are all part of the “Agreement Terms” between Member and the Company. The Terms and Conditions may vary according to Membership level purchased and include the different benefits and services provide to Members. Members may access the Terms and Conditions that apply to them after they login to the Website. The guests, travelers, authorized users, or other persons (as defined in the Agreement Terms) that use travel services purchased on their behalf by a Member agree to the Agreement Terms by acceptance of access to travel benefits and services and the participating in the use of travel benefits and services provided through a Membership including (without limitation) the Limitations of Liability, No Warranty, Travel Interruptions and Risk, and other provisions regarding the responsibility of Providers of such travel benefits and services as outlined below and in the Agreement Terms. Memberships may include credits towards travel (“Travel Cash”) which are a promotional instrument and only redeemable towards the cost of travel benefits and services provided by the Company. Restrictions apply to Travel Cash in how they are used, which travel benefits and services can have Travel Cash applied to their purchase, and the percentage of the total cost of travel benefits and services for which Travel Cash may be used. Travel Cash have no cash value. Further conditions may apply to Travel Cash and other Agreement Terms as further provided in the Terms and Conditions applicable to the purchased Membership and Membership Level.

Privacy Policy

Your use of the Website is subject to our Privacy Policy. That policy explains how the Company treats your personal information and protects your privacy when you access the Website and use the Company’s service. Your acceptance of these Terms of Use is also your consent to the information practices in our Privacy Policy. By using the Website, submitting your phone number to us or calling us — you consent and agree to have all calls between you and the Company, whether incoming or outgoing, recorded.

Disclaimer – No Warranties

INFORMATION CONTAINED IN THIS WEBSITE IS PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES PUBLISHED ON THIS WEBSITE MAY INCLUDE INACCURACIES OR ERRORS, INCLUDING PRICING ERRORS. WE DO NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE MATERIALS WILL BE UNINTERRUPTED OR FREE FROM ERRORS, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS WEBSITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. IN PARTICULAR, WE AND OUR AFFILIATES DO NOT GUARANTEE THE ACCURACY OF, AND DISCLAIM LIABILITY FOR, THE USE, INTERPRETATION OR RESULTS OF THE USE OF MATERIALS IN THIS WEBSITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY OR OTHERWISE (INCLUDING, WITHOUT LIMITATION, THE PRICING, PHOTOGRAPHS, LIST OF AMENITIES, GENERAL PRODUCT DESCRIPTIONS, ETC.), WHICH INFORMATION IS PROVIDED BY THE RESPECTIVE OWNERS OR VENDORS. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US THROUGH THE SITE OR OTHERWISE SHALL CREATE ANY WARRANTY, REPRESENTATION OR GUARANTEE NOT EXPRESSLY STATED IN THESE TERMS OF USE AGREEMENT. ALL RESPONSIBILITY OR LIABILITY FOR ANY DAMAGES CAUSED BY VIRUSES CONTAINED WITHIN THE ELECTRONIC FILE CONTAINING A FORM OR DOCUMENT IS DISCLAIMED. WE AND OUR AFFILIATES MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES CONTAINED ON THIS WEBSITE FOR ANY PURPOSE, AND THE INCLUSION OR OFFERING OF ANY PRODUCTS OR SERVICES ON THIS WEBSITE DOES NOT CONSTITUTE ANY ENDORSEMENT OR RECOMMENDATION OF SUCH PRODUCTS OR SERVICES BY US OR OUR AFFILIATES. ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. WE AND OUR AFFILIATES DISCLAIM ALL WARRANTIES AND CONDITIONS THAT THIS WEBSITE, ITS SERVERS OR ANY EMAIL SENT FROM US, OUR AFFILIATES OR OWNERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE AND OUR AFFILIATES HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NONINFRINGEMENT. BY USING THE WEBSITE YOU AGREE THAT IN NO EVENT WILL WE OR OUR AFFILIATES, OFFICERS, DIRECTORS, CONSULTANTS, AGENTS AND/OR EMPLOYEES, OR ANY OTHER THIRD PARTY PROVIDER OF A SERVICE OR TOOL OFFERED ON ANY WEBSITE OF A MEMBER OF THE RESORT RENTAL GROUP, BE LIABLE FOR ANY LOST PROFITS OR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, YOUR ACCESS TO, DISPLAY OF, OR USE OF THIS WEBSITE OR WITH THE DELAY OR INABILITY TO ACCESS, DISPLAY, OR USE THIS WEBSITE (INCLUDING, BUT NOT LIMITED TO, YOUR RELIANCE UPON OPINIONS APPEARING ON THIS WEBSITE; ANY COMPUTER VIRUSES, INFORMATION, SOFTWARE, LINKED WEBSITES, PRODUCTS, AND SERVICES OBTAINED THROUGH THIS WEBSITE; OR OTHERWISE ARISING OUT OF THE ACCESS TO, DISPLAY OF OR USE OF THIS WEBSITE) WHETHER BASED ON A THEORY OF NEGLIGENCE, CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, AND EVEN IF WE OR OUR AFFILIATES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS. Users agree to be responsible for and to abide by all laws, rules, and regulations applicable to the use of the Website. Users further agree to be responsible for the use of any tool, service, or product offered on the Website as well as any transaction entered into on the Website.

Limitation of Liability & Indemnification

We are an online marketplace and service provider, not a real estate broker, agent, or rental company. We expressly disclaim all liability for any User or Vendor misrepresentations. The Website is for personal use by Consumers and cannot be used by a Consumer for commercial purposes without the prior written consent of our legal department. Any violation of this provision may result in a termination of your account or membership without refund or additional service fees charged to User, at the sole discretion of Company. Under no circumstances shall we or any affiliated company be liable for any damages, direct, special, incidental, consequential, punitive or exemplary or otherwise, that result from the use of, or the inability to use, the materials in this Website, even if you or your authorized representative has been advised of the possibility of such damages. This Website is operated by us within the United States of America; as such these Terms of Use shall be governed by and enforced in accordance with the laws of the State of Florida. If a court of competent jurisdiction finds any part of these Terms of Use void or unenforceable, the remainder should be enforced and the court should use its authority to amend it in order to fulfill the stated purposes of these Terms of Use to the fullest extent permitted by law. You agree to indemnify and hold the Company and its subsidiaries, affiliates, directors, officers, agents, employees, partners, vendors and licensors harmless from any claim or demand, including reasonable attorneys’ fees incurred by the Company or others, made by any third party due to or arising out of (i) information you submit, post, provide, transmit or otherwise make available through the Website; (ii) your use of the Website or any other Company service; (iii) your breach of any warranties or other provision of these Terms of Use; or (iv) your violation of any rights of another User of the Website.

Rights and Licenses in the Website

The Company grants you a limited, personal, nontransferable, non-sublicensable, revocable license to access and use the Website only as expressly permitted in these Terms of Use. Except for this limited license, we do not grant you any other rights or license with respect to this Website; any rights or licenses not expressly granted herein are reserved. The Company reserves the right to prohibit commercial use of the Website and you agree that the Company in its sole discretion can determine what commercial use is. If the Company determines the use of the Website is commercial use, you agree and understand that you will not be entitled to a refund. Modification or use of any material from this Website or use for any other purpose is a violation of our copyright and other proprietary rights. Use of any such material from this Website, including aggregating information from the Website for distribution on any other Website. Under no circumstances shall We or any affiliated company be liable for any damages, direct, special, incidental, consequential, punitive or exemplary or otherwise, that result from the use of, or the inability to use, the materials in this Website, even if you or your authorized representative has been advised of the possibility of such damages. You agree that, in addition to all remedies we may have, we have the right to seek a temporary or permanent injunction on an ex parte motion to the court to stop or prevent further violations of this restriction and agree that the court may enter such a decision against you. License not expressly granted herein are reserved. All content is protected under the copyright and intellectual property laws of the United States and other countries.

Copyright Notice

Copyrights are held by their respective owners. All the text, graphics, audio, design, software and other works are the copyrighted works of the Company. All Rights Reserved. Any redistribution or reproduction of any materials herein is strictly prohibited. Travel and leisure brands may be referenced on this Website; however, the Company is neither affiliated with, nor the owner of any trademarks or other marketing information used to identify these brands. Such marks are only used to assist Users in correctly identifying the goods and services being advertised and such use is solely for the purpose of preventing confusion between the different travel and leisure brands.

Searchable Marketplace

The Company provides a searchable marketplace where you can research and identify products and services that Vendors have offered. You agree not to take any action towards your travel plans until you have received booking confirmation.

Disclaimers

Although the Website may include listings for certain well-known brands in the travel and leisure industry, we do not specifically endorse any parties, other than the Company, that are offering, selling, or renting travel-related products, or providing services advertised on this Website (“Vendor,” or “Vendors”). In addition, we provide links to the websites of affiliated companies and certain other businesses. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any of these businesses or individuals or the content of their websites. The Company does not assume any responsibility or liability for the actions, product, and content of all these and any other third parties. Once a booking is made, we act solely as an intermediary between you and the Vendor. We transmit the relevant details of your booking to the relevant Vendor(s), and send you a confirmation email. The Company does not (re)sell, rent, or offer any travel-related product or service. Confirmation of details is the sole responsibility of the User. The Company is not responsible for the accuracy of Vendors’ advertisements or listings and information related thereto.

Travel Interruptions and Risks

Although most travel is completed without a serious incident, travel to some destinations may involve more risk than others. We urge travelers to research the location they wish to visit and to review travel prohibitions, warnings, announcements, and advisories issued by the United States Government prior to booking. Information may be found at www.state.gov, www.tsa.gov, www.dot.gov, www.faa.gov, www.cdc.gov, www.treas.gov/ofac, and www.customs.gov. BY ADVERTISING AND/OR FACILITATING TRAVEL SERVICES TO PARTICULAR INTERNATIONAL DESTINATIONS, WE DO NOT REPRESENT OR WARRANT THAT TRAVEL TO SUCH POINTS IS ADVISABLE OR WITHOUT RISK. WE ARE NOT LIABLE FOR DAMAGES OR LOSSES THAT MAY RESULT FROM TRAVEL TO SUCH DESTINATIONS. TO THE EXTENT PERMITTED BY LAW, WE AND OUR AFFILIATES ACCEPT NO RESPONSIBILITIES FOR ANY DAMAGE AND/OR DELAY DUE TO OWNER CANCELLATIONS, QUARANTINE, GOVERNMENT RESTRAINTS, WEATHER, TERRORISM OR CAUSES BEYOND OUR CONTROL. NO RESPONSIBILITY IS ACCEPTED FOR ANY ADDITIONAL EXPENSE, OMISSIONS, DELAYS, RE-ROUTING, OR ACTS OF ANY GOVERNMENTAL AUTHORITY. WE SHALL NOT BE RESPONSIBLE FOR ANY OWNER’S BREACH OF ANY WARRANTY, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE (INCLUDING ANY LIABILITY IN TORT), AS TO ANY PRODUCTS AND/OR SERVICES AVAILABLE THROUGH THIS WEBSITE.

Limitation of Liability

Except for damages arising from User’s breach of these Terms, in no event will either party, or any affiliate of the Company be liable to the other for any punitive, incidental, or consequential damages in any action arising from or related to the Terms or the Agreement, whether based in contract, tort (including negligence), intentional conduct, or otherwise, including without limitation, damages relating to the loss of profits, income, or goodwill, regardless of whether such party has been advised of the possibility of such damages. To the extent that the applicable law does not allow the limitation of liability or incidental or consequential damages, the above limitation may not apply.

Assignment; Compliance with Laws; Entire Agreement

These Terms shall inure to the benefit of, and be binding upon User and the Company (including the Company’s successor and assigns). The Company may assign its obligations to any person or entity, including any affiliate. Each party agrees to comply with all laws applicable to these Terms. These Terms and the Agreement constitute the entire understanding of the parties and supersede all prior discussion, negotiations, agreements and understandings, whether oral or written, with respect to the subject matter.

Electronic Communications

When you visit the Website or send e-mails to Us, you are communicating with Us electronically. You consent to receive communications from Us electronically, including, but not limited to, surveys, offers, promotions, and partner products. We will communicate with you by e-mail or by posting notices on this Website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. When you communicate with Us via telephone, you consent to a recording of that communication. (For more information please review Our Privacy Policy.)

Electronic Signature

By using the electronic signature feature of this Website, you and all other entities on whose behalf you are acting have chosen to electronically sign all agreements. Your electronic signature shall have the same legal effect as a written signature and by using an electronic signature, you are deemed to have read every record and document before electronically signing the same. If you do not understand any record or document, then you agree to communicate directly with an appropriate representative of the Company concerning your understanding prior to your use, or continued use of an electronic signature. Additionally, you authorize the reproduction of your electronic signature on any form required or requested to facilitate the services associated with the Website.

Your Account

If you use this Website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. The Company reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at Our sole discretion.

Reviews, Comments, Communications, and Other Content

We may provide Users access to post reviews, comments, photos, and other content; send offers and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” …

Risk of Loss

All items purchased from the Website are made between you and the Vendor. This means that the risk of loss and title for such items are between you and the Vendor.

Travel Services

The Company assists Users in finding and making reservations for travel and leisure services provided by third party companies and brands. Customers can make reservations either by using the Website or by calling its live operators who staff toll-free telephone centers.

Product Descriptions

The Company attempts to be as accurate as possible. However, the Company does not warrant that product descriptions or other content of this Website are accurate, complete, reliable, current, or error-free. If a product offered on the Website itself is not as described, the Customer’s sole remedy is to seek redress with the Vendor directly.

Hypertext Links

We reserve the right to refuse hypertext links to, or addresses of, other websites from Vendors’ pages, and to remove links or web addresses without notice at Our sole discretion. Further, We reserve the right to charge for hypertext links at any time.

Cancellation Policy

No refunds will be issued to a Customer after a Customer makes a reservation through the Company.

Pricing; Inspection Privilege Price; Price Margin

Except where noted otherwise, the price (“Rate”) displayed for products on Our Website represents the retail price advertised and is provided by the Vendor… Despite Our efforts, some of the items in Our postings may be mispriced.

Membership Payment, Refund Requests, and Termination of Membership

Membership Payment

Payment for membership to the Website must be made to us in U.S. Dollars paid either by major credit or debit card, or when automation is available, an ACH check drawn on a U.S. bank.

Refund Requests

Generally, no refunds are available unless a User qualifies for a refund under any guarantee program we may have in effect… We will then determine, in accordance with the applicable guarantee program, whether any refund is due.

Limitations on Communication

We do not tolerate spam or unsolicited commercial electronic communications of any kind… You are responsible for all content you provide to the Website or through any tool or service provided on the Website.

Applicable Law

By visiting the Website, you agree that the laws of the State of Florida… arbitration before the American Arbitration Association (“AAA”)… the decision of such arbitrator will be final and conclusive.

Intellectual Property

Copyright

All content included on this Website… protected by U.S. and international copyright laws.

Copyright Complaints

The Company respects the intellectual property of others. If you believe that your work has been copied… follow our Notice and Procedure for Making Claims of Copyright Infringement.

Trademarks

Company identifiers on the Website… The Company’s trademarks and trade dress may not be used…

Patents

One or more patents owned by the Company and/or its affiliated companies may apply to this Website…

License and Website Access

The Company grants you a limited license to access and make personal use of this Website… Any unauthorized use terminates the permission or license granted by the Company…

Notice and Procedure for Making Claims of Copyright Infringement

• An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
• A description of the copyrighted work that you claim has been infringed upon;
• A description of where the material that you claim is infringing is located on the Website, including the ID number, if applicable;
• Your address, telephone number, and e-mail address;
• A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
• A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

Reserve Collection Legal Department 283 Cranes Roost Blvd., STE 111 Altamonte Springs, FL 32701 e-mail: privacy@reservecollectionclub.com

Authorization Granted to the Company

By submitting any communication to this Website you are fully and irrevocably authorizing this Website and any of its affiliated entities to publish or use the communication…

Site Policies, Modification, and Severability

Please review our other policies, such as our Privacy Policy. These policies also govern your visit to the Website. We reserve the right to make changes to our Website, policies, and these Terms of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.